We have answersalways
Listed below is a few answers to some questions. If you have a question that is not in the list then please feel free to contact us by going to the contact link below.
How can I order a single jar?
At the moment, we are only offering single jar purchases for local customers or at one of our pop-up events. Local customers in the Hampton Roads area can call 757-828-6464 to make a purchase.
Can I Order A Variety Pack?
Members have the ability to order any kind of variety pack.
Do you offer catering?
Yes. Please contact us to discuss the details. Put Catering in the subject line.
How does shipping work?
All orders are shipped overnight. If you order after 2pm, shipment will be the next business day. Orders are only shipped Monday - Thursday. If you order after 2pm on a Thursday, your order will ship the following Monday.
Can I Get A Refund?
We do not offer any refunds or returns.
Can I Cancel An Order?
Because of our rapid response to process orders, we're unable to cancel an order once it's been placed.
How do I update my order?
At this time, adjustments can not be made once an order is placed.
Can I Send My Order as a Gift?
Yes. Enter the recipient's name and shipping address at checkout.
I received the wrong item
If you received the wrong item please contact us so we can make it right.
My Order Arrived Damaged
If an item arrived damaged in transit, please send some pictures of your item(s) and the packaging, along with your order number to service.
We have answersalways
Listed below is a few answers to some questions. If you have a question that is not in the list then please feel free to contact us by going to the contact link below.
How Can I Order A Single Jar?
At the moment, we are only offering single jar purchases for local customers or at one of our pop-up events. Local customers in the Hampton Roads area can call 757-828-6464 to make a purchase.
Can I Order A Variety Pack?
Members have the ability to order any kind of variety pack.
Do You Offer Catering?
Yes. Please contact us to discuss the details. Put Catering in the subject line.
How Does Shipping Work?
All orders are shipped overnight. If you order after 2pm, shipment will be the next business day. Orders are only shipped Monday - Thursday. If you order after 2pm on a Thursday, your order will ship the following Monday.
Can I Get A Refund?
We do not offer any refunds or returns.
Can I Cancel An Order?
Because of our rapid response to process orders, we're unable to cancel an order once it's been placed.
How Do I Update My Order?
At this time, adjustments can not be made once an order is placed.
Can I Send My Order As A Gift?
Yes. Enter the recipient's name and shipping address at checkout.
I Received The Wrong Item
If you received the wrong item please contact us so we can make it right.
My Order Arrived Damaged
If an item arrived damaged in transit, please send some pictures of your item(s) and the packaging, along with your order number to service.
We have answersalways
Listed below is a few answers to some questions. If you have a question that is not in the list then please feel free to contact us by going to the contact link below.
How Can I Order A Single Jar?
At the moment, we are only offering single jar purchases for local customers or at one of our pop-up events. Local customers in the Hampton Roads area can call 757-828-6464 to make a purchase.
Can I Order A Variety Pack?
Members have the ability to order any kind of variety pack.
Do You Offer Catering?
Yes. Please contact us to discuss the details. Put Catering in the subject line.
How Does Shipping Work?
All orders are shipped overnight. If you order after 2pm, shipment will be the next business day. Orders are only shipped Monday - Thursday. If you order after 2pm on a Thursday, your order will ship the following Monday.
Can I Get A Refund?
We do not offer any refunds or returns.
Can I Cancel An Order?
Because of our rapid response to process orders, we're unable to cancel an order once it's been placed.
How Do I Update My Order?
At this time, adjustments can not be made once an order is placed.
Can I Send My Order As A Gift?
Yes. Enter the recipient's name and shipping address at checkout.
I Received The Wrong Item
If you received the wrong item please contact us so we can make it right.
My Order Arrived Damaged
If an item arrived damaged in transit, please send some pictures of your item(s) and the packaging, along with your order number to service.
